State Department for Immigration and Citizen Services PS Julius Bitok (second left) with staff at Immigration and Citizen Services offices at Nyayo House in Nairobi on Thursday, January 26, 2023. [Raila Odinga, Twitter]

Photos posted on Odinga's Twitter page on Thursday captured him going through the passport renew process at the immigration offices. He was interacting with State Department for Immigration and Citizen Services PS Julius Bitok and staff.

There have been complaints of delays in the processing of passports, visas, work permits and other vital documents, leading to protests from frustrated would-be travellers, potential expatriates and other inconvenienced clients.

Azimio la Umoja leader Raila Odinga during his passport renewal process at Immigration and Citizen Services ofices at Nyayo House in Nairobi on Thursday, January 26, 2023.[Raila Odinga, Twitter]

The agency however, clarified the delays were caused by printer breakdown.

The Immigration Department's Head of Corporate Affairs Ambassador Isaac Ochieng said some Sh150 million would be needed for a new machine.

Ochieng made the revelations on Tuesday, November 29, when Interior Cabinet Secretary Kithure Kindiki made a surprise visit to the Immigration Department at Nyayo House in Nairobi.

Kindiki had gone to inspect services at the headquarters that issues passports and other essential documents.

Azimio la Umoja leader Raila Odinga State Department for Citizen Services PS\u00a0 Julius Bitok Passport renew