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Safaricom’s Chief Consumer Business Officer Sylvia Mulinge is among the ladies appointed to head managerial positions at the Mobile Telecommunications Network (MTN).
Sylvia whose term begins in October will now take up the position of Chief Executive Officer, taking over from Wim Vanhelleputte.
Mapula Bodibe and Mitwa Ng’ambi will be CEOs of the same network in Rwanda and Cameroon respectively.
Sylvia who has been hailed as a passionate leader joined Safaricom in 2016 and has served in various roles while scaling up the leadership radar.
She has held various senior roles including the General Manager Enterprise Business Unit, before assuming the role of Chief Customer Officer in 2018. She was appointed to head Consumer business in July 2021. The brilliant lady previously also served as the Director of Special Projects.
“She has been an Executive Committee member (EXCO) for the last 9 years, where she has offered leadership and been part of many of Safaricom’s successes. More recently, she has been instrumental in steering the agile transformation of commercial units,” Safaricom CEO Peter Ndegwa said in a statement.
Mapula who has over 15 years of experience with MTN has a strong background in commercial strategy, consumer marketing, customer strategy, brand management and communications, product management and customer analytics.
She is currently MTN’S South Africa’s Chief Consumer Officer.
Mitwa Ng’ambi is a telecom specialist with a career spanning more than 10 years in telecoms. She has previously served in Ghana, Senegal and Rwanda in managerial positions.
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