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Kenya Power has urged its customers to purchase electricity tokens early.
Through an official communication, Kenya Power revealed that the service will be unavailable from Tuesday 10pm to Wednesday at 10am due to routine maintenance.
“During this period, all prepaid services which include buying tokens through paybill 888880 will not be available. Other prepaid tokens buying outlets such as our banking halls and vendor outlets will also be affected” the statement read.
However, customers using the PostPaid Bill Payment won’t be affected.
Complaints
This comes just a couple of months after the power company was taken to court over inflated bill.
The petitioners are pushing for the High Court to declare that Kenya Power made false and misleading representation in electricity tariffs and in so doing, infringed on the rights of consumers.
