Judiciary's digital services near a halt as downtime persists

Supreme Court in Nairobi. [File, Standard]

The Judiciary has linked a technical disruption affecting its digital infrastructure to a suspected external interference after access to digitised services including electronic filing of cases remained limited on Monday.

According to the Chief Registrar of the Judiciary, Winfridah Mokaya, the downtimes were first reported on Thursday, July 10, and have been persistent ever since.

“Beginning July 10, 2025, the Judiciary’s public facing platforms including the eFiling system and Cause List portal, experienced intermittent access issues due to some external interference that temporarily disrupted network services,” Mokaya said in a statement.

“Our technical team responded swiftly and initiated a service resumption process which is still ongoing,” she added.

Despite initial interventions to restore the system which various court services rely on, users continued to experience challenges even after a partial restoration was achieved on Sunday.

Kenyans seeking services from courts will have to use alternative means including sending electronic mails to the stations where they wish to be served, especially where a matter is deemed to be urgent.

These include circumstances such as when a case requires time-bound pleadings or a certificate of urgency.

At least 282 urgent matters and 2,256 criminal cases have been filed through email addresses, so far.

“Despite these challenges, judicial services have remained accessible through alternative channels provided by the judiciary,” reads part of Mokaya’s statement.

While the eFiling system is yet to be fully restored, the Cause List is accessible to parties in different cases indicating when they are expected to appear in court.