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What are bots? Inside software that frustrated CHAN ticket sales

Harambee stars fans seated at a fan zone in Nairobi CBD [Jonah Onyango/Standard]

Football fans looking to secure tickets for Kenya's high-profile clash against Madagascar were met with delays and frustration after the Mookh-owned online ticketing portal crashed just hours after opening on Tuesday.

But as soon as sales went live, the rush to secure seats caused the system to collapse, with the company blaming automated bots for overwhelming its servers.

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