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Court orders Absa to pay customer Sh 1.8 million after Visa decline

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Absa Bank headquarters along Waiyaki Way in Nairobi. [Wilberforce Okwiri, Standard]

A bank will pay its customer Sh1.8 million after a failed Visa Card transaction was declined abroad.

High Court Judge Hedwig Ong'udi agreed with the magistrate's court that Absa had inconvenienced Robert Mochache when his prepaid debit card issued by the lender was declined by an airline when he was paying for an air ticket.

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