Kenyans generally have tabia mbaya, be it on the road at work or in restaurants. Our phone habits went out of the window years ago. Just recently, a picture of a public figure 'attacking' a lobster at a restaurant went viral and Kenyans thought it was not only hilarious, but also embarrassing.
Not many people take time to think about sharpening their etiquette skills, dismissing it as an odiero concept. But Meg Agatha does not. In fact, when it comes to matters etiquette, she literally means business. The graduate of Divine School Africa studied etiquette and protocol consultancy, and has turned the art into a business.