"We have organized a re-training to ensure every interaction our National Government Administrative Officers (NGAOs) officers will have with mwananchi is marked by timeliness, credible information, and a genuine understanding of the needs and concerns of the respective jurisdiction," he added.
Mr Omollo also urged government officials to conduct regular public participation about national government projects and programmes to ensure transparency and accountability.
In a previous meeting with the NGAOs, the Chief of Staff and Head of Public Service Felix Koskei also called on the officers to take a leading role in the fight against corruption.
"We are telling them (NGAOs) to take charge. We need to weed out those people who tarnish the government reputation by extorting, making documents disappear, and demanding money for government services," Koskei said in a meeting with security officers on September 15.
Koskei regretted that corruption had become a norm in the security sector, saying: "It is no secret that corruption has been normalized to the extent that public servants factor what they will 'eat' within the budget for public projects and programmes."