How NSSF is setting itself up as the trusted partner in social security

Established in 1965 through an Act of Parliament, the National Social Security Fund (NSSF) has been a cornerstone of social security in Kenya. NSSF has evolved from a department under the Ministry of Labor to a State Corporation governed by a Board of Trustees; with representation from the Government, the most representative workers’ association (COTU-K), and the most representative employer association (FKE). 

Vision, Mission, and Core Values

At NSSF, our vision is ‘to be the trusted social security provider delivering exceptional value to our members’.

Our mission is ‘to empower our members to achieve financial security through prudent investments and value-adding solutions.’

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Our Core Values within which we operate are ‘member-centricity, Integrity, innovation, and collaboration’.

Employer Obligations:

All employers must register with NSSF and ensure their employees do the same. Upon registration, employers are required to promptly deduct and remit contributions in full by the  9^th of the following month.

To register your business/company, simply download the registration form from NSSF’s website: https://www.nssf.or.ke/, fill it and drop it off at your nearest NSSF office. Please ensure that you attach the following documents:

• Certificate of Incorporation
• Registration of Business Names
• Trading License

Employee Obligations:

When you are first employed, all you would need is to visit any NSSF Office closest to you with:

• Your original National Identity Card, Alien Card, or Passport.
• An introduction letter from your employer

We will record your details and register you. You will then be issued with an NSSF membership card. Your employer will require the NSSF Number on your card to enable them to make contributions to your account.

Security of Contributions: Your contributions are secure with NSSF, guaranteed by the Government of Kenya. Our operations and finances are audited by the Auditor General, and we adhere to stringent oversight by the Retirement Benefits Authority. Transparency is ensured through Annual General Meetings and accessible member account information.

Ease of Doing Business with NSSF

NSSF is committed to simplifying processes for our members:

• Employers make a single return for both Tier I and Tier II contributions.
• A wide branch network in all 47 counties, including Huduma Centres, ensures accessibility to NSSF services.
• Robust ICT connectivity and e-services enhance service delivery.

• Active Social Media presence, Toll-Free number, and USSD to enhance member engagement.

Safe Investments and Good Returns

NSSF boasts of a strong financial base of Sh400 billion at the close Financial Year 2023/2024. We offer guaranteed interest on member savings, tax exemptions, and cost-effective management of contributions due to economies of scale.

To ensure prudent investments and security of funds, NSSF contracts top Fund Managers and Custodians to manage NSSF funds, in line with the Retired Benefits Authority (RBA) regulations.

Supporting National Development

NSSF plays a crucial role in national development and resource mobilization. The Fund has made great strides in the following areas:

• Investments in Government Securities and Bonds.
• Corporate Social Investment (CSI) is an integral part of NSSF’s activities. Our key focus interventions are in Education, Public Health, Environmental Conservation, Sports, and Entrepreneurship.
• Real Estate development projects such as Nyayo Estate Embakasi, the largest and cleanest gated community in East and Central Africa.

Member Benefits

Benefits are paid to members upon contingent qualifications. The benefits are as follows:

• Withdrawal Benefit
• Age/Retirement Pension
• Survivors’ Benefit
• Invalidity Benefit
• Emigration Benefit
• Funeral Grant

Benefits are paid within 10 working days of receipt of the claim.

Haba Haba Product: Empowering Savings for the Informal Sector

NSSF is proud to present the Haba Haba product, a tailored savings plan designed for members of the Informal Sector. Haba Haba offers a flexible and accessible way to secure your financial future.

With Haba Haba, you can start saving as little as Sh25 per day. Simply opt in using the USSD code *303# and begin your journey toward financial stability. Enjoy the benefit of accessing 50% of your contributions after saving for 60 months or consistently saving for a minimum of 5 years.

Take control of your savings and build a secure future with Haba Haba—because every little cent you save counts.

What are the Benefits of Haba Haba?

• Registration is easy, you only need to have access to a mobile phone.
• Members can access their statements without having to visit the branch.
• Making contributions to member’s savings is now easy as all payments can be done through Paybill 222222.
• It is a safe and easy retirement savings plan.

Introducing NSSF Diaspora: A New Solution for Kenyans Abroad

We are excited to announce the launch of NSSF Diaspora, an initiative designed specifically for Kenyans living outside the country. With NSSF Diaspora, you can now contribute to your future from anywhere in the world with ease.

For just $10, you can start your journey by signing up through our secure platform. Simply click the following link: diaspora.nssfkenya.co.ke and take control of your financial well-being.

Contact Us

National Social Security Fund (Headquarters) P.O. Box 30599 - 00100, Nairobi, Kenya

Website: www.nssfkenya.or.ke

Email: [email protected]

Main Line: (020) 2729911, 2710552, 2832000

Toll-Free: 0800 2212744

Cell Phone: 0709 583 000, 0730 882 000

Fax: (020) 2727882, 2722013, 2711615

X - NSSF_ke;

Instagram - nssf_ke;

TikTok - @nssfkenya. 

 USSD is *303#

NSSF remains dedicated to safeguarding your future and contributing to the nation's growth. Join us and secure your tomorrow, today.

NSSF growing you. For good.