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NTSA declines to renew Bolt's license over violation of regulations

Bolt drivers have been complaining about the commission charges and illegal booking fees.

The National Transport and Safety Authority (NTSA) has rejected taxi-hailing firm Bolt's application for a license renewal following protests by drivers over alleged violation of regulations.

NTSA cited numerous complaints by drivers using its services, including alleged illegal booking fees and exorbitant commission charges.

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