Pension nightmares: Why Kenyan families wait decades for benefits

Employee pension plan. (Courtesy)

For over two decades, Moses Amoko has not only endured the pain of losing his wife, but also the relentless struggle to secure her pension benefits, a battle that continues to overshadow his efforts to support the children she left behind.

With each passing day, his frustration grows as he navigates the bureaucratic maze within the pension department at Bima House in Nairobi.