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Telcos' one till deal struggles to break M-Pesa hold on payments

Ashish Malhotra (left), Boniface Mungania and Julius Cheptiony during the launch of merchant interoperability in Westlands, 2022. [File, Standard]

In April last year, Safaricom, Airtel and Telkom Kenya launched merchant interoperability on their mobile money networks as an industry-led initiative to ease the cost for subscribers transacting across networks.

The partnership dubbed Till ni Till allows customers on Airtel Money and T-Kash to make payments to any of Safaricom's Lipa na M-Pesa Till numbers or paybills in what was also anticipated as a step towards breaking M-Pesa's dominance.

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