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Since a
1960s experiment by Albert Mehrabian, it has been observed that spoken
communication is 7% verbal. The remaining 93 out of 100 is assigned to
non-verbal communication. It is easy to say one thing, while your body posture
means the opposite.
I was
reminded of this overly used communication reference this weekend when a
seemingly overweight lady tripped and fell as she hurriedly walked past a
traffic intersection. It was the turn for my lane to be stationary, and my
right foot heavily rested on the brake pedal, although I had already engaged
the parking gear. As she clutched at her knee, the doctor in me knew she must
have suffered some grazes over her kneecap, already laid bare by the ripped
jeans that she wore.
'I am
fine,' she declared as her friend offered a hand of help.
Those were
words. But they were delivered in a raised tone, communicating either pain,
annoyance, or frustration. Her face had a grimace too.
Back to my
car. My phone, strategically holstered on the dashboard for incoming emergency
calls, beeped with a home screen notification. It was the breaking news on the
arrest of Nairobi Senator for flouting the COVID-19 curfew. I caught up with
this later when I got home.
The buzz
around the arrest was more not on the substance of the offense but on its
juxtaposition against the profile of a leader who chairs the adhoc committee on
COVID-19. Kenyans were awash with comments extrapolated to how leaders preach
water and drink wine (and whatever else the honourable senator must have been
drinking at the time of the alleged incident). The following Sunday Nation
Cartoon was more graphic!
Kenyans
have been called out for peculiar habits. As a health worker, I have often
wondered whether we could depend on citizen responsibility to contain the
coronavirus pandemic's spread. You and I know someone who knows someone who
might have escaped the barriers and visited rural areas during the Cessation of
movement in Nairobi.
We have all
witnessed respectable Kenyan leaders wrongly wearing masks, or not wearing them
during televised events.
Despite
there being a ban on big social gatherings, we have media reports of political
leaders holding non-essential meetings that challenge the physical distancing
directives.
These acts
send the wrong signal to the Kenyans, who look up to such leaders for guidance
and inspiration.
It is okay
to argue that the peculiar Kenyan needs to style up and contribute towards
curbing the spread of COVID-19, which has since established community
transmission. This is the crux of former Nation Media editor Tom Mshindi's
column on 19th July 2020.
Much as our leaders reflect who we are as a people, they must live up to a higher calling. As a doctor, I have a curfew pass that allows me to travel at night. Must this leaflet with a letterhead give me the wanton leeway of spending evenings mingling away at friends' and relatives' now that I can roam the streets and highways at night armed with my staff ID and Curfew pass? Where is the responsibility to use the pass when it is necessary?
'Our
leaders are not angels, but a reflection of who we are as Kenyans' is a tired,
comfortable fallback, and the best example of cynicism. No one should offer
themselves up for leadership if they are unwilling to dream the impossible,
stand for better, and challenge the status quo.
I aspire to
see the impossible being imaginable when I observe the behaviour of a leader.
I aspire to
feel inspired, not cheated when I look at the actions of a leader.
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I aspire to
imagine a better life, not the same despair when I listen to a leader's words.
Yet for any
of these to obtain, my leader must on the bare minimum play by the same set of
rules.
The war
against COVID-19 will be worn through citizen responsibility, but the first
battle must be waged through the critical leaders' body language and actions.
As Stephen Covey observes, 'What you do has far greater impact than what you say'.
Dr Stanley Aruyaru is a Surgeon and Healthcare Leader.
Email: [email protected].