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Why Kenyan procurement teams spend hours retyping orders

Manual entry of informal orders highlights supply chain inefficiencies in Kenyan companies.

Kenyan businesses lose countless hours each week as procurement teams struggle to process orders that arrive through WhatsApp messages, scanned documents and handwritten notes rather than formal systems.

The fragmented nature of local purchase orders has created a hidden inefficiency in supply chains across the country, with staff spending significant portions of their workday transcribing data from informal channels into enterprise systems.

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