What to do when a thief hacks your phone and takes a mobile loan

Hooded cybercrime hacker using mobile phone with icon diagram features hacking into cyberspace. [Courtesy]

When Edgar Otieno was contacted by mobile service provider Safaricom informing him that he could not access Fuliza since he had an outstanding debt, he was stupefied.

Otieno was in a hard-up and things were not looking up financially at the time. He needed a quick save.