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Twists and turns in new health insurance are dizzying, could make folks seriously ill

Social Health Authority building in Nairobi. [File, Standard]

On Wednesday, I received a notification from an entity called SHA. "Your NHIF account has been migrated successfully to Social Health Authority. To update your profile, dial..."

I decided to visit the listed website sha.go.ke, to review how they managed this fete, but the site went round and round until I started feeling kizunguzungu. That means dizziness-mark you, I wasn't unwell though instantly developed those symptoms. So, one can imagine what sick Kenyans are going through, trying to access SHA services.

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