Nowhere to hide as KRA spies on your money

Kenya Revenue Authority Commissioner General Humprey Wattanga. [File, Standard]

On January 9, 2024, M-Pesa services across the country crashed for several hours, leaving millions of subscribers unable to transact. 

Later, Safaricom sought to reassure users that operations had resumed and to dispel online rumours that the system downtime was as a result of the firm integrating its network with the Kenya Revenue Authority (KRA) iTax system. 

“The issue has been resolved and everything is fine and we do not anticipate any problems going forward,” said Esther Masese, Safaricom's chief financial services officer.