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NAIROBI, KENYA; One Sunday morning while working at a leading media house, Santos Okottah woke up to so many missed calls from his employer.
His phone had run out of charge due to power blackout, he decided to call back the office to find out what was a miss. The ICT expert was told to rush to the office to sort out a mess that saw many clients call the company to inquire about a mix-up.
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