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Safaricom rues negative impact of M-Shwari

Safaricom PLC CEO Michael Joseph with Chief Customer Officer Sylvia Mulinge and Beryl Okoth, staff working at the shop during the Telco’s 19th anniversary celebration held at Sarit Centre. [Wilberforce Okwiri/Standard]

Safaricom interim Chief Michael Joseph has expressed disappointment at the direction some of its mobile credit facilities have taken.

Joseph hinted that the telco might, as a result, be forced to review them in the next few months.

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