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'Do you know someone', and difficulties that hustlers face

Hustler hawking chicken baskets in Kakamega town on May 19,2024. [Benjamin Sakwa, Standard]

It's a very common question, through phone calls and WhatsApp groups. Do you know someone in a certain institution? The coded message is that one needs a service but is stuck.

This is when being a hustler becomes a liability. Hustlers know few people working in such strategic places, usually government institutions. They have to follow the queue.

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