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Another M-Pesa hitch grounds users

An M-Pesa outlet in Nairobi. Millions of Kenyans rely on the service to send and receive money as well as paying for essential goods and services. [File, Standard]

Safaricom subscribers found themselves stranded on Saturday night after an outage on the M-Pesa network made it impossible to send and receive money or make payments.

The outage persisted for several hours during the peak period for mobile money transactions, rekindling the debate on the need for a robust regulatory system for the mobile money sector.

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Related Topics

M-Pesa Safaricom