City bus Super Metro has expressed optimism following the reinstatement of its licence, despite mounting public criticism over the quality of its services.
In a post on its official X account, the city bus company shared a reflective message:
"We all face storms in life. Some are more difficult than others, but we all go through trials and tribulations. That's why we have the gift of faith."
Earlier, the popular bus SACCO had informed commuters of the return of its services, stating:
"GRATEFUL TO BE BACK TO WORK. WE GIVE GOD ALL THE GLORY."
Super Metro’s operations had been suspended by the National Transport and Safety Authority (NTSA), which ordered the company to cease services until it complied with safety measures for passengers and other road users.
The suspension followed public outrage over the tragic death of Gilbert Thuo Kimani, who was allegedly thrown from a moving Super Metro bus.
His wife, Joyce Wambui, recounted the harrowing moment she received a call from her husband’s number, only to hear a stranger deliver the devastating news.
Following the suspension, Super Metro protested, arguing that NTSA had not informed it of any charges related to accidents between January and March 2025. The SACCO also claimed it had not been given an opportunity for a hearing or consultation before its licence was revoked.
Despite the setback, Super Metro was seen conducting sensitisation drives and training sessions for its crew during the suspension.
Now, the SACCO has secured temporary relief after the Transport Licensing Appeals Board lifted the suspension.
"An interim order is hereby issued staying the execution, enforcement, or operation of the decision of the respondent dated 18th March 2025, suspending the operations of the appellant herein, Super Metro Sacco Limited, as a PSV operator," the ruling read.
