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Arguing with customer cost me a big deal- Sultan Ali, director Rana Auto Select

News

Education

Bachelor of Arts in Business Administration in 2007 at University of the Punjab in Pakistan. Master of Business Administration, University of University of the Punjab in Pakistan in 2008.

Experience

Seven years as director of the Rana Auto Selection

Any Award

Awarded by KCB in 2015 for my contribution to KCB Asset Finance.

I was also awarded a certificate by the Standard Group in 2013 as Best Golfer.

First Job/First salary

Director of Rana Auto Selection after University/ First salary was Sh40,000

Worst Job/Best Job

Not had a worst job/I consider my current job as the best.

First Neighbourhood/ Current Hood

Milimani, Kisumu City.

Worst Mistake

One day, a customer came to a showroom to buy five vehicles for company services but I did not listen to him. We ended up disagreeing and I lost that business.

Missed Opportunity

In 2013, I had a plan to set up some business in Kampala and Rwanda, but I delayed and my competitor scooped me.

One Thing You Can Never Give Away

I cannot give away my family.

Your Most Embarrassing Moment

I am a golfer, so one day, we had a tournament in Kisumu. I arrived at the venue very late because of traffic and met the people leaving.

One Regret

Not listening to my customer who came to buy five vehicles.

Unforgettable Person

My father who helped me become who I am today.

Best Ever Advise

My father always told me to be honest and have clear indication of what I want to achieve in life.

As told to Ignatius Olago Odanga

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